Site Information


How to Get a Refund From Apple For the 2018 StudyPro App

Posted by BQPowers Team on

Hello Quiz Family, 

If you purchased the 2018 StudyPro App and would like a refund, here is how you get one from Apple. 

CAVEAT: Apple will not issue a refund if you purchased the app more than 60 days ago. If you purchased the StudyPro app more than 60 days ago, Apple will not issue a refund. 

You'll need to get Apple to call you back. Here's how: 

  1. Click this link 
  2. Then click the "iTunes Store" image/option

  3. Click "Purchases, Billing & Redemption". 

  4. Click "iTunes Store Account Billing"

  5. Click Talk to "Apple Support Now"

  6. Enter your contact information and Apple ID

  7. Press Continue. 

Apple should call back soon after pressing the "Continue" button. However, after you've been called, you may have to wait a few moments before speaking to a human. 

Just explain to them that you would like a refund, and if you purchased Study-Pro within the last 60 days, they should process the refund without issue. 

We apologize for this inconvenience and wish we could do more to help. Unfortunately, this entire process is in Apple's control. 

Please let us know if you have any questions. 

Thanks and God Bless, 

BQPowers Team

Introducing the New Bible Quizzer App for iOS

Hello Quiz Family, We have goods news. To comply with new Apple App Store rules and still provide Quizzers and Coaches with the best app experience possible, our app developer created a new iOS app called "Bible Quizzer." This new app replaces the StudyPro app we have all used in the past. You can find it by searching [...]

Read More »

Corrected Richardson Songs - Now Available

Hello Quiz Family, A few blog posts ago, we notified everyone that there were two discrepancies in the Richardson Music CDs. The Richardsons just issued two updated/corrected MP3 files to replace the original songs. Here they are:  Galatians 1:6 MP3Galatians 3:15 MP3You can download these to your mobile phone, tablet, personal computer, or anywhere else you can play MP3 [...]

Read More »

Music CDs, Scriptures, and Hurricanes

Hello Quiz Family,Several have asked lately, "When will the last 2018 Richardson CD be available?" We are usually able to get those out to all of our customers by October 1st. However, this year, the weather slowed us down a bit. The Richardsons, who create these wonderful Music CDs, live in Central Florida and as you've heard about [...]

Read More »

StudyPro Software Bug

Hello Quiz Family,Last week, we learned about a software bug in the StudyPro App. The bug manifests when you go into the Flash Card Section and play the Flash Card game. After displaying the first verse, the App freezes, then crashes.The developer confirmed there is a bug in the software and plans to release a [...]

Read More »

New Coach Questions #2 - What Materials Do New Coaches Need?

Hello Quiz Family, This is the second installment of the New Coach Question Series. In the first post, we reviewed what materials a Quizzer needs. (Find it here) In this post, we'll focus on the Big Kahuna, El Capitan, Numero Uno, the Head Honcho. In other words, you, the Coach. What Materials Do New Coaches Need?In addition to a [...]

Read More »

Richardson Music CDs - A Few Discrepancies

Hello Quiz Family, Many Junior Quizzers, and some Senior Quizzers, use the Richardson Music CDs to learn their Study Verses each year. There's good reason for this as putting information to song is a mnemonic memory technique that goes back thousands of years, and it still works today. We want to let you know about a few [...]

Read More »

New Coach Questions - What Materials Do My Quizzers Need?

Hello Quiz Family,  Each year we have the privilege of communicating with new coaches. It's fantastic because we hear the passion, excitement, and burden they have for their ministry. We know sometimes it can feel like you're operating all alone out there, but don't worry. You're not alone, and BQPowers is here to help.  Over the next [...]

Read More »

Change Is Good - Introducing Customer Directories

Hello Quiz Family, This year, we're trying something new with Full Year Quiz Set purchases. Instead of emailing you a copy of each Quiz Set, we plan to place all new Quiz Sets in your customer directory as soon as they are released. Then, we will send a notification email to let you know they are ready [...]

Read More »

We Might Have Caused Some Confusion

Hello Quiz Family, We just learned that our homepage carousel (see example below) was directing everyone to an outdated announcements page instead of the correct and updated Announcement/Blog page. If you clicked the Carousel (shown above) recently, this may have caused some confusion as it was old information and only making references to the 2017 and 2016 [...]

Read More »