Hello Quiz Family,
If you purchased the 2018 StudyPro App and would like a refund, here is how you get one from Apple.
CAVEAT: Apple will not issue a refund if you purchased the app more than 60 days ago. If you purchased the StudyPro app more than 60 days ago, Apple will not issue a refund.
You'll need to get Apple to call you back. Here's how:
- Click this link
- Then click the "iTunes Store" image/option
- Click "Purchases, Billing & Redemption".
- Click "iTunes Store Account Billing"
- Click Talk to "Apple Support Now"
- Enter your contact information and Apple ID
- Press Continue.
Apple should call back soon after pressing the "Continue" button. However, after you've been called, you may have to wait a few moments before speaking to a human.
Just explain to them that you would like a refund, and if you purchased Study-Pro within the last 60 days, they should process the refund without issue.
We apologize for this inconvenience and wish we could do more to help. Unfortunately, this entire process is in Apple's control.
Please let us know if you have any questions.
Thanks and God Bless,
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